Privacy Policy
This Privacy Policy is designed to inform you about the types of information we collect, how we use and protect that information, and the choices you have regarding our use of your data.
Protecting your privacy is of utmost importance to us, and we are committed to ensuring that your personal information is handled securely and in compliance with applicable laws and regulations.
Information Collected
We collect various types of information from our users, including personally identifiable information (PII) such as names, contact details, and payment information. The lawful basis for processing this information is primarily to fulfill our contractual obligations to provide recovery services and to comply with legal requirements.
We only collect the minimum necessary information to achieve these purposes and do not process your data for any other purposes without obtaining your explicit consent.
Data Use and Purpose
The data we collect is used for the following purposes:
- Providing Recovery Services: We utilize your information to facilitate the recovery process, communicate with you, and deliver the requested services effectively.
- Improving User Experience: We may analyze the data to enhance our website, services, and customer support, ensuring a better user experience for you.
- Legal Obligations: We may process your data to comply with applicable legal obligations, such as financial reporting or dispute resolution requirements.
Rest assured that we do not use your data for any other purposes unless we obtain your explicit consent to do so.
Data Sharing
We may share your data with third parties, including recovery partners or service providers, to ensure the successful delivery of our services. However, we only disclose your information to third parties who are bound by contractual obligations to protect the confidentiality and security of your data. We carefully select our partners and service providers based on their commitment to data protection and compliance with relevant privacy regulations.
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine the appropriate retention period include the nature of the data, the purposes for which it was collected, and any legal obligations or rights users have in relation to data retention. After the retention period expires, we securely delete or anonymize your data.
User Rights
You have certain rights regarding your personal data. Subject to applicable laws, these rights include:
- Right to Access: You have the right to request access to the personal information we hold about you and receive a copy of that information.
- Right to Rectification: You can request the correction of inaccurate or incomplete data we hold about you.
- Right to Erasure: You may request the deletion of your personal information, provided that there are no legitimate grounds for us to retain it.
- Right to Restrict Processing: You have the right to restrict the processing of your personal information under certain circumstances.
To exercise these rights, please contact us using the information provided in Section 11 of this Privacy Policy. We will promptly review and respond to your requests in accordance with applicable laws.
Security Measures
We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. These measures include encryption, access controls, and regular security assessments to ensure the ongoing confidentiality, integrity, and availability of your information.
However, please note that no data transmission over the Internet or storage system can guarantee absolute security. We strive to employ industry-standard practices to safeguard your data, but we cannot guarantee its absolute security.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies on our website to enhance your browsing experience and collect information about how you use our services. Cookies are small text files stored on your device that help us recognize you and remember your preferences. By using our website, you consent to the use of cookies and tracking technologies as described in our Cookie Policy.
You may manage or disable cookies through your browser settings. However, please note that disabling certain cookies may impact the functionality and usability of our website.
Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by us. Please be aware that this Privacy Policy does not apply to external websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information to them.
We are not responsible for the privacy practices or content of any external websites linked to from our website.
Updates to the Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make any material changes, we will revise the “Effective Date” at the top of this document. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your privacy.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, or if you would like to exercise your rights as outlined in Section 6, please contact us at:
Address: [Al Quoz First, Dubai]
Email: [info@dubairecoveryservice.ae]
Phone: [+971506650866]
We will make every effort to address your inquiries and resolve any privacy concerns you may have.